Privacy Policy
Last updated: September 2026
1. Who we are
GetOnwardPass ("we", "us") is a service of First Class Digital LLC, 5830 E 2nd St, Ste 7000 #34721, Casper, WY 82609, USA, operated at getonwardpass.com. Contact: support@getonwardpass.com.
2. Information we collect
We collect your name, email address, and passenger names when booking. We also collect standard technical data (IP address, browser type) for security. We never collect or store payment card details — all payments are handled by Stripe.
3. How we use your information
We use your data to: process your booking, send your confirmation email, provide customer support, detect fraud, comply with legal obligations, and measure how our own TikTok and Google adverts perform (see Cookies). We do not sell your data or use it to advertise on behalf of anyone else.
4. Data sharing
We share data only with: our accredited travel-agency partner (flight reservations), Stripe (payments), Supabase (database), Resend (email), Cloudflare (anonymous visit statistics), TikTok and Google (measuring our adverts). We never sell or rent your data.
5. Data retention
We retain booking records for 3 years for legal compliance, then permanently delete them. You may request deletion at any time.
6. Cookies
We use essential cookies for security and session management. We also use the TikTok Pixel, an advertising tool from TikTok: it sets cookies and records which of our pages you visit and whether you start or complete a booking (including the amount), so we can see how our TikTok adverts perform. We use the Google Ads tag in the same way: it sets cookies and reports when a booking is completed, including the amount, so we can see which of our Google adverts led to it. TikTok and Google each handle this under their own privacy policies. We count visits with Cloudflare Web Analytics, which uses no cookies and does not track you across websites. You can block or delete cookies in your browser settings; the site works without the TikTok or Google ones.
7. Your rights
You have the right to access, correct, delete, or export your data. Email support@getonwardpass.com to exercise any right.
8. Security
We use TLS/SSL encryption in transit and encrypted storage at rest. All payments are handled by Stripe (PCI DSS Level 1).
9. Newsletter
If you subscribe to our newsletter we store your email address, the language you were reading in and which page you signed up from, so we can send you the newsletter and see what people find useful. We use it for nothing else, we never sell or share the list, and every email carries a one-click unsubscribe link. You can also email support@getonwardpass.com and we will remove you by hand. Unsubscribing does not affect the confirmation emails for any booking you make — those are part of the service, not marketing.
10. Affiliate program
If you apply to our affiliate program we keep the details you send (name, email, website, country and how you plan to promote us) to run the programme and pay you. If you arrive through an affiliate link, that affiliate’s code is stored with your booking so we know who to pay; the affiliate sees booking counts and amounts, never your name or contact details. Affiliate links set no cookies: the code travels in the web address for that visit only.